About SHW and Maintenance, Inc.
Southern Home Warranty and Maintenance, Inc. provides a one-year service agreement that covers the repair or replacement of many major home system components and appliances that typically fail over time due to normal wear and tear.
Why Purchase a Home Warranty
Having a Home Warranty in place means protections against unexpected, costly breakdowns. A Southern Home Warranty offers comfort and peace of mind because SHW is a local, family-owned company that takes pride in providing personal customer service.
How To Purchase A Home Warranty
Contact Southern Home Warranty at 1-888-404-5051 or here on our website to order Your Home Warranty. Once your Warranty has been ordered, you will receive a confirmation email, and you will receive a contract within 30 days of purchase of Your Warranty.
How To Make A Claim
Contact Southern Home Warranty at 1-888-404-5051 or email [email protected] to place a service request. Be sure to include your name, address, phone number, contract number, type of plan, and the problem you are having. Southern Home Warranty will send you a confirmation email verifying that service request has been received by our Maintenance Company. The Maintenance Company will contact you by phone to schedule an appointment time during normal business hours. When the Maintenance team member arrives at your home for the scheduled appointment, you will pay the Trade Service Call Fee, which varies depending on your Home Warranty Package.
SHW Standard
$500/$600
Coverage
Primary Gas, Oil, or Electric Heater
Air Conditioner/Cooler
Ductwork
Plumbing Pipe leaks
(including Polybutylene)
Stoppages/Clogs
Water heater
Whirlpool Bath Tub
Electric System
Kitchen Exhaust Fans
Central Vacuum
Dishwasher
Garbage Disposal
Built-In Microwave
Range/Oven/Cooktop
Trash Compactor
Garage Door Opener
Kitchen Refrigerator with Ice Maker
Washer/Dryer Package
$125/100
Trade Call Fee per occurrence or actual cost; whichever is less.
SHW Complete
$625
Coverage
Primary Gas, Oil, or Electric Heater
Air Conditioner/Cooler
Ductwork
Plumbing Pipe leaks
(including Polybutylene)
Stoppages/Clogs
Permanent Sump Pumps
Water heater
Whirlpool Bath Tub
Electric System
Kitchen Exhaust Fans
Central Vacuum
Dishwasher
Garbage Disposal
Built-In Microwave
Range/Oven/Cooktop
Trash Compactor
Garage Door Opener
Kitchen Refrigerator with Ice Maker
Washer/Dryer Package
Enhanced Coverage on Standard Agreement
Haul Away
Permits
Mismatched Systems
Refrigerant Recapture
Reclaim & Disposal
$125
Trade Call Fee per occurrence or actual cost; whichever is less.
SHW Ultimate
$700
Coverage
Primary Gas, Oil, or Electric Heater
Air Conditioner/Cooler
Ductwork
Plumbing Pipe leaks
(including Polybutylene)
Stoppages/Clogs
Permanent Sump Pumps
Water heater
Whirlpool Bath Tub
Electric System
Kitchen Exhaust Fans
Central Vacuum
Dishwasher
Garbage Disposal
Built-In Microwave
Range/Oven/Cooktop
Trash Compactor
Garage Door Opener
Kitchen Refrigerator with Ice Maker
Washer/Dryer Package
Enhanced Coverage on Standard Agreement
Haul Away
Permits
Mismatched Systems
Refrigerant Recapture
Reclaim & Disposal
Increased Plumbing Coverage
Increased Stoppages Coverage
Increased HVAC Systems Coverage
Modification with Increased Code Upgrade
$125
Trade Call Fee per occurrence pr actual cost; whichever is less.
$125/$100
Trade Call Fee per occurrence or actual cost; whichever is less.
$125
Trade Call Fee per occurrence or actual cost; whichever is less.
$125
Trade Call Fee per occurrence pr actual cost; whichever is less.
Swimming Pool/PSPA Equipment Includes Saltwater Circuit Board and Cell
$180
Septic Tank Plumbing/Septic System
$180
Stand Alone Freezer
$100
Second Refrigerator
$100
Well Pump
$100
Booster Pump
$75
HVAC Preventative Maintenance – Twice yearly (Once in Fall; Once in Spring) Tune-up*
$25
*Each tune-up requires a $65.00 fee payable to Our Service Provider. Customer is responsible for contacting Southern Home Warranty to submit a request for scheduling of each HVAC tune-up.
when adding optional coverage to multiple unit properties.
Multiply option cost by the number of units.
$1,200
$1,500
$1,800
Please refer to the Contract Agreement for detals regarding plan coverages, exlusions, and limits of coverage.
Have Questions?
We want to hear from you! If you have any questions about a home warranty or any of our services please feel free to contact us! You can even email us directly at [email protected]